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Good to Know

Questions, answered

Everything you might be wondering before you reach out. Still have a question? Marina is happy to answer it.

Getting Started

How do we get started?

The first step is a complimentary discovery call, with no obligation. You and Marina talk through your travel style, who's coming, and what you're dreaming of. If it's a fit, you sign a simple travel-planning agreement and pay the vacation management fee (payable upfront), and the planning begins.

How far in advance should I reach out?

Marina takes on new trips that are at least three weeks away. The earlier you reach out, the better the availability, rates, and experiences she can secure.

Can you plan a group trip for several families at once?

Yes, group and multi-family travel is one of Marina's specialties. Whether you are all celebrating together or simply traveling at the same time, Marina coordinates every family so the whole group stays perfectly in sync.

What Marina Plans

Do you plan both Disney and luxury travel?

Yes, Disney through Glass Slipper Concierge, and the wider world of luxury travel through GSC World Travel, a Virtuoso member agency.

Do you plan African safaris, Japan, Antarctica, and other bucket-list trips?

Yes. Beyond the destinations in Marina's portfolio, she plans safaris in Africa, cherry-blossom season in Japan, expedition cruises to Antarctica and the Galápagos, the Maldives, Europe, Egypt, New Zealand, and anywhere else you're dreaming of, through her global network of trusted, on-the-ground partners.

Can you plan a destination you have not personally visited?

Absolutely. Through her trusted on-the-ground partners, you get true local expertise anywhere in the world.

Do you work with families and multi-generational trips?

Yes. Family and multi-gen travel is a specialty: trips designed to work for every age, from toddlers to grandparents.

Perks & Benefits

Do I still earn my hotel and airline points?

Yes. You keep all of your loyalty points and status, and the Virtuoso amenities Marina offers through GSC World Travel layer right on top.

Can I book my own hotel or rental car and still get VIP perks?

Yes. If you'd rather book yourself, Marina's preferred-partner booking tool lets you compare live rates on hotels and rental cars and still unlock VIP benefits like room upgrades, resort credits, and daily breakfast where available, with no planning fee required. Book at Marina's booking link (access password: GSCInsider).

Before & During Your Trip

Do I need travel insurance?

Marina strongly recommends travel insurance to protect your investment against cancellations, interruptions, medical emergencies, and other covered events. She works with a list of preferred insurance partners and is happy to recommend the right coverage for your trip.

What if something comes up before or during my trip?

Marina is your single point of contact before and during your trip. She monitors your bookings, handles changes or surprises, and is there if anything comes up while you're traveling, so you can simply relax and enjoy.

Good to Know

Do you speak Spanish?

Yes. Marina is bilingual and plans your trip in English or Español, whichever you prefer.

Fees & Payment

Is there a fee to use a travel advisor, and why?

Marina charges a vacation management fee that starts at $250 for domestic travel and $500 for international. It reserves her time and expertise and covers the full research, design, and management of your trip from start to finish, and is separate from the cost of your travel.

Is there a fee for Disney planning?

Yes. Disney is planned at the domestic rate, starting at $250, the same vacation management fee, with full-service planning and insider access as an affiliate of Glass Slipper Concierge.

When is the vacation management fee due?

The vacation management fee is payable upfront, before planning begins, once you sign the travel-planning agreement. It is non-refundable and always separate from the cost of your travel.

How does the fee work for a group trip with multiple families?

The vacation management fee applies per itinerary. If the whole group is staying together on one shared itinerary, Marina coordinates everyone under a single fee. If families have their own separate itineraries (different dates or plans), each itinerary carries its own vacation management fee.

Where is Marina taking you next?

Tell Marina where you're dreaming of, and she'll take it from there.

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